Effective date: January 27, 2026
1. Introduction
This Privacy Policy explains how WhatsApp Finance Bot ("the Service", "we", "us") collects, uses, stores and discloses personal information when you interact with the bot on WhatsApp. The bot is designed to help you manage your personal finances via one-on-one WhatsApp conversations. It does not publish data or use it for advertising purposes.
2. Data We Collect
We collect only the data necessary to provide and improve the Service. Types of data we may collect:
- WhatsApp contact identifier: the phone number or identifier used to communicate with the bot (for routing messages to the correct user).
- Financial inputs you provide: transaction amounts, categories, notes, budgets, account nicknames or other finance-related entries you send to the bot.
- Interaction metadata: timestamps, message status (delivered/read if available), and usage logs to support troubleshooting and analytics for improving the Service.
- Optional profile information: name or email address if you voluntarily provide them for support or backup exports.
3. Purpose of Processing
We process the above information strictly to:
- Provide the bot features (expense tracking, budgets, summaries, reminders).
- Persist your personal settings and history so the bot remains useful across sessions.
- Detect and fix bugs, and to improve accuracy and user experience.
- Respond to your support requests.
4. No Advertising — No Sale of Data
We will never sell, trade, rent, or otherwise monetize your personal data for advertising or any third-party marketing purposes. Data collected is used only to provide the Service and to improve it.
5. Data Storage & Retention
We store data on secure servers. Retention rules:
- Active user data (your messages, records, settings) are retained while your account is active.
- If you request account deletion, we will permanently remove your personal data within 30 days unless retention is required by law.
- We keep minimal logs for debugging and fraud-prevention purposes; these logs are retained in anonymized or aggregated form where possible and deleted after they are no longer needed.
6. Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, accidental loss, or disclosure. These measures include encrypted storage, access controls, and regular security reviews. However, no system is completely foolproof — please treat sensitive financial credentials (like bank account passwords) as never to be shared; the bot does not require and does not ask for full account passwords.
7. Third-Party Services & WhatsApp
The bot runs on top of WhatsApp's messaging platform and may use third-party infrastructure providers (cloud hosting, backups, analytics). When necessary, we share only the minimum data required for the provider to perform its service, under contract and with reasonable safeguards. These providers are not permitted to use your data for their own purposes.
8. Your Choices & Rights
You have the following rights in relation to your personal data:
- Access: Request a copy of the personal data the bot holds about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal data (the bot will remove data within the retention window noted above).
- Portability: Request an export of your finance data in a common machine-readable format (CSV/JSON).
To exercise any of these rights, contact us using the details below. We will verify requests to help protect your privacy.
9. Children
The Service is intended for users aged 18 and older. We do not knowingly collect or retain information from children under 18. If you believe a child under 18 provided personal data, contact us to request deletion.
10. Changes to This Policy
We may update this policy occasionally to reflect operational, legal, or product changes. When changes are material, we will notify users via the bot or the contact address on file and update the Effective date at the top of this page.
11. Contact
If you have questions, requests, or concerns about this Privacy Policy or your data, email us at: ideaworkbench.team@gmail.com or reply to the bot with the keyword PRIVACY.